Refunds and returns

We strive to ensure customer satisfaction with every purchase, We also offer a 1 year certificate of guarantee on the fabrics, size modification, defects in finishing.

Online Orders Policy:

Please note that we do not offer refunds. Instead, we provide the following options for items that meet our return criteria:

Exchange: You can exchange your item for a different size, color, or another product of equal value.

Store Credit: You can opt to receive store credit, which can be used for future purchases.
Please be aware of the following conditions:

In-Store Orders Policy:
•Exchange or Refund in 14 days for Ready-made items.

•No Exchange or Refund for Tailor-Made items.

*Deposits are not refundable after 24 hours of taking measurements & choosing fabrics.

Kindly Note:
Items must be in their original condition, unworn, and with all tags attached.
Sale items and personalized products are not eligible for exchange or store credit.
To initiate an exchange or store credit, please contact our customer service team.